Louisiana-based healthcare partner uses a fractional C-suite model to help medical organizations build customized operations and patient-focused practices.
A Partner, Not a Consultant
Guaranty Health takes a different approach to healthcare consulting. Rachael Fricke, a representative with the company, said Guaranty Health works as a partner rather than simply telling organizations what they should do.
The company embeds itself within healthcare organizations, learning their missions, values, services and leadership structure. From there, Guaranty Health can fill leadership gaps through a fractional C-suite model, providing support in areas such as operations, marketing and strategy.
Connecting Leadership and Staff
Fricke said the company also focuses on connecting executives with employees who work directly with patients.
“Sometimes the best minds in your practice” are the team members themselves, she said.
Guaranty Health brings employees into discussions about improvements and gives them a role in developing solutions. Fricke said that approach can help organizations create changes that employees can successfully implement and maintain.
The company also emphasizes the connection between employee experience and patient experience. Fricke said healthcare organizations cannot sustainably improve patient care without considering how employees will deliver those changes.
Making Healthcare More Personal
Fricke said Guaranty Health builds customized models rather than relying on a one-size-fits-all approach. While clinical outcomes, safety and compliance remain consistent priorities, she said organizations must also consider how they communicate with patients and represent their brands.
That focus stems partly from a personal experience involving a family member with Alzheimer’s disease. For Fricke, the experience highlighted the need to treat patients as individuals rather than medical records or numbers.
Guaranty Health works with a range of healthcare organizations, including health systems, federally qualified health centers, urgent care centers and wellness practices.
More information is available at Guaranty Health’s website.